Custody One provides accredited representatives with powerful, intuitive tools designed to streamline workflows, increase visibility, and give you greater control over how and when you work.
Notifications can be tailored to align with your working schedule, eliminating overwhelming job alerts and allowing for a more flexible and manageable workflow.
Our platform automatically prioritises agents who are closest to the police station or magistrates’ court, helping you save time, reduce costs, and optimise response speed.
Jobs can be reviewed and accepted with just a few clicks via the app or website, using your smartphone, tablet, or desktop computer. No smartphone or tablet? No problem — full functionality is available through the web portal.
The platform automatically records time entries and, when paired with our intelligent pro‑forma, ensures attendance notes meet SQM and LEXCEL audit standards. This reduces administrative burden and supports compliance without additional effort.
Once completed, attendance notes and supporting documents are uploaded instantly and securely delivered to the instructing solicitor — no delays, no chasing.
The dedicated Agents Portal allows you to track completed jobs, monitor payments, and easily identify outstanding invoices, giving you clear oversight of your work and income.
Our system takes care of following up overdue invoices and notifies you as soon as payments are settled, freeing you to focus on your work rather than administration.
Receive instructions matched to your location and availability
Accept jobs quickly via app or web portal
Automated time recording and compliance-ready pro-forma
Instant delivery of notes and documentation to solicitors
Clear tracking of attendances, invoices, and payments
Reduced administration and improved workflow efficiency
Reach out to our team — we're here to assist with setup, case support, or onboarding.