For solicitors

How Custody One Supports Solicitors

Designed with Your Needs in Mind

We understand the unique demands of your role as a duty or defence solicitor. Whether you're dealing with unpredictable schedules or managing multiple cases, Custody One is built to make your job easier, streamlining communication and instruction with just a few taps.

Accessible Anytime, Anywhere

Log in from your smartphone, tablet, or desktop. With a few quick steps, you can assign a matter, receive updates, and manage paperwork, all from one secure location.

Location-Based Assignment for Maximum Efficiency

Our platform automatically prioritises agents who are closest to the police station or magistrates’ court, helping you save time, reduce costs, and optimise response speed.

Smart, Guided Pro-Forma

The Custody One pro-forma walks agents through key information fields, supporting them in obtaining accurate instructions and capturing relevant disclosures. This ensures that your compliance obligations are met without unnecessary back-and-forth.

Compliance-Driven Workflow

We maintain high standards. Our platform supports franchise compliance through structured workflows, regular reminders, and accountability features. Should an invoice fall overdue, our constructive follow-up process ensures action is taken.

Effortless Invoicing & Document Handling

Track all submissions with ease. Completed attendances and documents are uploaded instantly and sent directly to your solicitor portal, giving you real-time access to all case files without needing to chase agents or officers.

Key Features for Solicitors

Quickly instruct agents for police station or magistrates’ court attendances.

Real-time status updates from attending representatives.

Automated pro-forma supports franchise compliance and data accuracy.

Digital delivery of notes and supporting documents. No delay, no chasing.

Full control from one secure platform. Upload, assign, and track in minutes.

Need help or want to speak to someone?

Reach out to our team — we're here to assist with setup, case support, or onboarding.